Certifacation
CCNA
CCNP
CCIE
Specialiation
HUAWEI
REDHAT
Microsoft
Certifacation
Course
Certificate Summary
HCNP-CC Certification validates the knowledge and skills required to construct and manage the contact centers with small- and medium-sized networks.
HCNP-CC covers but is not limited to:
Installation and data configuration of a CTI platform
Installation and data configuration of a WAS platform
Service data configuration
Agent queue data configuration
Voice and video recording data configuration
iweb report service installation and data configuration
Email, chat service data configuration
HCNP-CC certification shows proven thorough understanding of contact centers and ability to deliver the Huawei contact center platform independently.
With HCNP-CC certified engineers , enterprises are able to construct, operate, and maintain an enterprise contact center independently, including installing and configuring software, performing interface operations and daily maintenance, and diagnosing faults.
Certificate Prerequisites
Certification | Training Requirement | Qualification Requirement |
HCNP-CC(Fast Track) | N/A | HCNA-CC |
Exams & Examination Fee
Exam Code | Exam Name | Exam Fee |
H11-848 | HCNP-CC(Fast Track) | 300 USD |
Recertification
With the development of network technologies, the contents of Huawei Certification are also updated or optimized from time to time. Through re- certification, we can ensure the effectiveness of the certification. In addition, it indicates that Huawei Certification is keeping pace with the latest trend of network technologies.
Re-Certification Method:
Certification | Period of Validity | Date of Recertification | Recertification Exam | Start Date of Validity |
HCNP-CC(Expires before 1st March 2016) | 3 Years | 3 years after passing the exam | Same as original certification exam | Date of passing recertification exam |
HCNP-CC(Expires on or after 1st March 2016) | 3 Years | Within the validity period | Before the certification expires,pass any current HCNP exam from the following: H12-221~223(R&S), H12-321~322(WLAN), H12-721~723(Security), H11-828(UC), H11-848(CC), H11-861(VC), H13-522~524(Cloud), H13-621~623(Storage) | Three years after the issue of the recertification result |